• Your App Key
• Username/ AccountId
• ErrorCode/UUID (if exception) e.g. “errorCode :  UNEXPECTED_ERROR requestUUID : prdang007-11130238-0005ef4437”

API Request details:

• Date/Time of the issue with timezone
• Operation/Endpoint URL
• JSON request
• JSON response
• Expected behavior
• Actual behavior
• Your Application logs (if available)

This will help us to fully investigate any issues in a timely manner.